Managing Emotions for Success & High Performance in the Workplace
Practical techniques for staying in charge of your emotions at work — stress diagnosed, assertiveness structured, and emotional intelligence applied to relationships.
Format
Classroom · Virtual
Upcoming sessions
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Are you in charge of your emotions, or are they in charge of you? Swallowed frustration that erupts as saying too much erodes job performance — and most professionals have never been taught the alternative. This two-day workshop gives participants the tools to turn that around: recognising that you have choices in how you view and manage stress, keeping emotions in perspective, expressing yourself openly and honestly, and using emotional intelligence to build better working relationships. Top-performing companies put everyone through this training, not just those labelled “emotional” — because connection across a team is what produces the interest, enthusiasm and high performance the business is actually after.
What you will do
Who attends
- Senior leadership teams
- Front-line to mid-level managers and emerging leaders
- Sales leaders and sales managers
- Individual contributors at every level
Programme agenda
Built for the decisions no textbook prepares you for
I.Stress, mapped
- Common causes of workplace stress from personal experience
- Common symptoms, categorised
- Positive stress versus negative stress
II.Self-awareness
- Your levels of personal and work-related stress
- How you contribute unintentionally to your own stress
- Lifestyle and the management of emotional well-being
III.Reading and reaching others
- Mirror listening to understand how others feel
- Recognising when to be assertive
- Constructing assertive messages with the XYZ technique
IV.Personal mastery
- The two groups of emotions and what they tell you
- Feelings in the past, present and future
- Emotional debt — evaluating it and paying it off
Frequently asked
Is this workshop only for people labelled “emotional” at work?
No — top-performing companies put everyone through this training, not just those labelled “emotional”, because connection across a team is what produces the interest, enthusiasm and high performance the business is after. It suits senior leadership teams, front-line to mid-level managers, sales leaders and individual contributors at every level.
What practical techniques will I take away?
Over two days you learn to separate positive from negative stress and measure your own levels, to read how others feel with mirror listening, to construct assertive messages with the XYZ technique, and to differentiate the two groups of emotions — then evaluate your emotional debt across past, present and future, and pay it off.
Can BIZENIUS run this for our whole team, in French as well as English?
Yes. The workshop is delivered in English and French, and an in-house edition can be tailored to your teams and working context. Sessions run on a rolling calendar with dates confirmed on request; fees and quotations are provided on enquiry.
Who teaches this
Practitioners, not presenters.
Led by people who have held the seat, or advised those who do: former and serving chief officers, board members and committee chairs, and senior consultants who have sat beside executive committees through transformations, successions and crises. They teach from decisions they carried, in rooms kept small enough for the cohort’s own situations to be worked.
What the bench brings
- Leading, motivating and managing teams
- Change management and cultural change
- Performance management and employee engagement
- Conflict management and negotiation
- Coaching and succession planning
- Emotionally intelligent, strengths-based leadership
Where they have practised
Practitioners who hold the seat today.
Sectors: Professional services · Manufacturing & industry
Regions: Africa · the Middle East · Europe · Asia · the Americas
How they teach
- Role plays and filmed practice with senior feedback
- Case work from executive and board situations
- Peer coaching and structured group discussion
- Self-assessment instruments and reflection
- A personal leadership action plan
Cohorts are kept small so every exercise is worked on the participants’ own situations — in person or live virtual.
The faculty profile for your cohort is sent with the full agenda and the next dates when you enquire.Request brochure →
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
Teams from these institutions train with BIZENIUS
HR & Talent
Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.