Operational Excellence Practices for Work Efficiency & Reduced Cost
A systematic operational excellence model benchmarked to 33 standards — isolating immediate improvements and long-term opportunity while keeping the board behind the programme.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Operational excellence programmes die the same death everywhere: disconnected from strategy, feared by the front line, quietly defunded by the board. The programmes that last are aligned with the company’s strategic goals, improving competitive position and holding the support of directors and shareholder groups. This masterclass works through a systematic operational excellence model that takes organisations on an accelerated path from strategy to sustainability — benchmarking against 33 standards of excellence mapped to the model’s critical components, so areas for immediate improvement are isolated quickly while longer-term opportunities surface. The cohort works through Lean Six Sigma practice, engaging leadership and front-line staff on improvement and metrics, and building a culture of transparency without the fear factor.
What you will do
Who attends
- COOs, department heads and operations leaders
- Continuous improvement and operational excellence teams
- Leaders responsible for cost and performance programmes
Programme agenda
Built for the decisions no textbook prepares you for
I.The concept of operational excellence
- OE and Lean business-thinking as a business practice
- Eliminating waste to create, retain and sustain wealth
- Operational excellence and performance
II.The excellence model
- The accelerated path from strategy to sustainability
- Benchmarking to 33 standards of excellence
- Isolating immediate improvements and long-term opportunities
III.People and culture
- Engaging front-line staff and leadership on improvement and metrics
- Removing the fear factor: transparency as an operating condition
- Showing employees their purpose and impact to the executive team
IV.Leading the change
- A winning vision and strategic plans for the organisation
- The capabilities required for leading through change
- The Lean Six Sigma approach in practice
Frequently asked
Who should attend the operational excellence course?
It is designed for COOs, department heads and operations leaders, continuous improvement and operational excellence teams, and leaders responsible for cost and performance programmes. The masterclass suits those who must keep board and shareholder support behind an improvement programme, not just run the projects inside it.
What does benchmarking against 33 standards of excellence involve?
The programme works through a systematic operational excellence model, benchmarking your organisation against 33 standards of excellence mapped to the model’s critical components. Areas for immediate improvement are isolated quickly while longer-term opportunities surface, giving an accelerated path from strategy to sustainability.
Does the course cover Lean Six Sigma?
Yes. The cohort works through Lean Six Sigma practice applied where it improves performance rather than paperwork. It also covers engaging leadership and front-line staff on improvement and metrics, and building a culture of transparency without the fear factor.
Is the programme available in-house and in French?
Yes. BIZENIUS delivers the masterclass in English and French, and an in-house edition can be tailored to your operations and improvement agenda. Sessions run on a rolling calendar with dates confirmed on request, and fees and quotations are provided on enquiry.
Who teaches this
Practitioners, not presenters.
Led by practitioners who have run operations, projects and transformation programmes at enterprise scale, including former and serving chief operating officers and heads of programme delivery, and who advise on operating models between cohorts. They teach execution as they have practised it: cadence, cost and the front line.
What the bench brings
- Integrated quality, safety and environmental systems
- Structured problem-solving and root-cause analysis
- Process design and operating-model decisions
- Execution cadence: metrics and reviews that move behaviour
- Internal auditing of management systems
- Cost and productivity programmes
Where they have practised
Practitioners who have held the seat.
How they teach
- Case studies of real programmes and operating models
- Scenario exercises and group problem-solving
- Role plays of steering and stakeholder sessions
- Templates, tools and knowledge checks
- A personal action plan
Cohorts are kept small so every exercise is worked on the participants’ own situations — in person or live virtual.
The faculty profile for your cohort is sent with the full agenda and the next dates when you enquire.Request brochure →
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
The Capability Arc™
Fix it · Advisory
Advisory & Consultancy
A senior bench across risk, treasury and regulation.
Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.
Teams from these institutions train with BIZENIUS
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.