Wealth Management & Private Banking
Private clients rarely leave over one bad quarter. They leave when the advice stops fitting the person — when the segment, the service model and the price were chosen for the bank, not for them.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENCity cohorts run once six delegates are nominated. Tell us your preferred month and we’ll confirm dates at least four weeks ahead — please hold travel bookings until then — or offer the nearest confirmed session, live virtual, or in-house. No payment until confirmation.
The programme
Wealth Management & Private Banking is a two-day private banking course for wealth managers, private bankers, investment advisers and heads of affluent and private client segments. It covers how clients are segmented, which advice model fits which client, how suitability is assessed and evidenced, and how private banking propositions are priced and served. Participants weigh segmentation from the affluent to the ultra-high-net-worth, compare execution-only, advisory and discretionary mandates, and test suitability and advice against what each client has said about objectives, risk tolerance and capacity for loss. The programme then compares pricing models — fees, spreads and bundled propositions — against the service each segment receives, and traces the conduct, source-of-wealth and conflict-of-interest questions that sit behind every recommendation. Relationship management in private banking, including the next generation of a family, runs through both days. This wealth management training for bankers uses case studies and peer benchmarks throughout. Delivered in English and French in Dubai, London and across the Middle East, Africa, Asia and Europe — and live online.
What you will do
Who attends
- Private bankers, wealth managers and relationship managers serving high-net-worth and affluent clients
- Investment advisers, portfolio managers and investment specialists supporting private client teams
- Heads of affluent, premier and private banking segments, and wealth product and proposition managers
- Compliance, conduct and risk officers who review advice, suitability and private client onboarding
- Teams in banks, private banks, wealth managers and family offices
- Participants should have some experience of client-facing or investment roles; it is not an introduction to financial markets
Programme agenda
Built around one client relationship — day one segments, advice and suitability, day two portfolios, pricing, conduct and the next generation
I.Who the client is: segmentation and segment economics
- Affluent, high-net-worth, ultra-high-net-worth and family office clients: what changes at each threshold
- Segment economics: revenue, cost to serve and the clients who sit in the wrong segment
- Entrepreneurs, professionals, inheritors and institutions-in-all-but-name: different needs, different conversations
II.The proposition and the service model
- Coverage models: the individual banker, the team and the specialist behind them
- Where digital and remote service fit, and where clients still expect a person
- Comparing peer propositions: what is promised, what is delivered and what clients notice
III.Advice models: execution-only, advisory and discretionary
- What each model obliges the bank to do, and where responsibility for the decision sits
- The house view, the investment committee and the adviser’s freedom to depart from them
- Moving clients between models, and the conversations that go with it
IV.Know your client and suitability
- Objectives, knowledge and experience, risk tolerance and capacity for loss: gathering them and keeping them current
- Complex products and IOSCO’s work on suitability in the distribution of complex financial products
- The suitability file a reviewer, an auditor or a complaints handler expects to find
V.Portfolios and products for private clients
- Asset allocation, concentration and the client who holds most of their wealth in one business or one property
- Structured products, alternatives and lending against portfolios: benefits, risks and the explanation the client is owed
- Sharia-compliant portfolios and Islamic wealth products: screening, structures and how they are explained
VI.Pricing private banking
- Advisory, management and custody fees, transaction charges, spreads and bundled pricing compared
- Pricing by segment, and the discounts that quietly erode a book
- Transparency: what the client sees, what the client understands and where conflicts arise
VII.Conduct, source of wealth and the risks behind the relationship
- Source of wealth and source of funds, politically exposed persons and enhanced due diligence
- Incentives, conflicts of interest and the products an adviser is tempted to recommend
- Cross-border clients, complaints and the conduct questions supervisors ask
VIII.Integrated case study: a family and its bank
- A founder selling a business, a spouse with different objectives and a next generation with different values
- Weighing the segment, the advice model, the portfolio and the price for each family member
- Arguing the recommendation and the suitability evidence before a mock review panel
Frequently asked
What is the difference between wealth management and private banking?
Wealth management is the broader activity of advising on and managing a client’s investments and wider financial affairs. Private banking is the service model banks use for wealthier clients, combining wealth management with banking, lending and a dedicated relationship. In practice the terms overlap, and the programme looks at both: how clients are segmented, which advice model they receive, and how the proposition is priced and served.
Why does suitability sit at the centre of the programme?
Because it is where advice, product and conduct meet. A recommendation is only as defensible as the evidence that it fitted the client’s objectives, experience, risk tolerance and capacity for loss — and complex products raise that bar. IOSCO, the international body of securities regulators, has set out principles on suitability in the distribution of complex financial products, and supervisors, auditors and complaints handlers all start from the suitability file.
How is it different from the relationship management and treasury sales programmes?
The client relationship management and business development programmes cover relationship and sales skills for banking in general, and Treasury Products for Relationship Managers covers FX and hedging for corporate clients. This programme is about private and affluent clients specifically: segmentation, advice models, suitability, portfolios and the pricing of a private banking proposition.
What level is the programme?
It is for practitioners with some client-facing or investment experience. Participants should be familiar with the main asset classes and investment products; the programme does not teach financial markets from first principles. Newer staff may be better served by Introduction to Investment Management first.
Can it run live virtual or in-house?
Yes. Public cohorts run in the classroom and live virtual. For one institution, the programme can run in-house as a custom programme, scoped on request, in English or French.
Is there a group rate, and do delegates receive a certificate?
Institutions sending several delegates, in one cohort or across the year, receive group terms; fees are provided on enquiry. Each participant receives a BIZENIUS Certificate of Achievement. The programme is practice-led rather than exam-led and is not preparation for a third-party qualification.
Who teaches this
Practitioners, not presenters.
Led by practitioners who hold, or have held, the seats this programme prepares you for: group treasurers and heads of asset–liability management, chief risk officers, heads of credit and capital management, and former central-bank supervisors who examined the very frameworks they now teach. Between cohorts the same people advise banks on those frameworks, so what you learn is what is being defended in front of boards and regulators today.
What the bench brings
- Commercial and corporate banking process design
- SME banking: organisation, products and credit
- Digital and agency banking, channels and payments
- Product development and financial marketing
- Financial modelling, valuation and forecasting
- Treasury products and trading-book management
Where they have practised
Current and former practitioners — people who hold the seat today alongside those who have held it.
Sectors: Banking & financial services · Technology & fintech · Professional services · Insurance
Regions: Africa · the Middle East · Europe · Asia · the Americas
How they teach
- Live case studies from real institutions
- Worked exercises on realistic bank data
- Regulator-style challenge sessions
- Group problem-solving on realistic institutional cases
- Knowledge checks and a personal action plan
Cohorts are kept small so every exercise is worked on the participants’ own situations — in person or live virtual.
The faculty profile for your cohort is sent with the full agenda and the next dates when you enquire.Request brochure →
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
From the Mandate Record
Mandate № 10 · East Africa
Winning the adoption war after winning the product war
The best digital bank in its market still had queues at the branch. The product was never the problem.
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The Capability Arc™
Fix it · Advisory
Advisory & Consultancy
A senior bench across risk, treasury and regulation.
Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.
Teams from these institutions train with BIZENIUS
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.